Number
231183
Version
SUBSTITUTE 1
Reference
101142, 130307, 221970
Sponsor
ALD. STAMPER AND CHAMBERS
Title
Substitute resolution authorizing the Department of Public Works to negotiate an agreement for the City’s participation in the National League of Cities’ Service Line Warranty Program administered and managed by HomeServe, Inc.
Analysis
This resolution authorizes the Department of Public Works to negotiate an agreement with HomeServe, a division of Utility Service Partners, Inc., for the City to participate in the National League of Cities’ Service Line Warranty Program. This program is designed to provide residents of the city with the opportunity to obtain a warranty that will cover repairs to their water and sewer service lines for a monthly fee, with no deductibles or service fees. The program may also provide water loss insurance for the Milwaukee Water Works.
Body
Whereas, Most homeowner insurance policies will pay to repair the damage created by failed utility lines but they generally do not pay to repair the actual broken pipes or lines; and
Whereas, The National League of Cities launched a Service Line Warranty Program in November, 2010, created, administered and managed by Utility Service Partners, Inc. to benefit residents of participating cities by covering repairs to water and sewer service lines for a monthly fee with no deductibles or service fees; and
Whereas, The Service Line Warranty Program is now administered by HomeServe, a division of Utility Service Partners, Inc.; and
Whereas, The national program, modeled after existing programs in Oklahoma and West Virginia, retains local, professional plumbers to perform all service line repair work; and
Whereas, HomeServe administers the program and is responsible for all aspects of the program, including marketing, billing, customer service, and performing all repairs in accordance with local codes; and
Whereas, HomeServe pays for all marketing...
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