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Meeting Name: TRAVAUX INC. BOARD OF DIRECTORS Agenda status: Final
Meeting date/time: 3/6/2025 3:00 PM Minutes status: Final  
Meeting location: Convent Hill Community Room, First Floor 455 East Ogden, Milwaukee, WI
Published agenda: Agenda Agenda Published minutes: Minutes Minutes  
Meeting video: eComment: Not available  
Attachments:
File #Ver.Agenda #TypeTitleActionResultTallyAction DetailsVideo
     Call to Order

Minutes note: Meeting called to order at 3:09 p.m.
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     Roll Call    Roll call Not available
T371 01.MotionApproval of the minutes of the regular meeting held on February 13, 2025APPROVEDPass6:0 Action details Not available
T372 02.MotionMotion to approve the proposed Amended 2025 Schedule for the Travaux Board of Directors

Minutes note: Patricia Dee, HACM’s Administrative Services Supervisor, explained that this amended schedule was a result of the discussion at last month’s meeting that it would be beneficial for the Travaux Board to provide the HACM Board with insight on those items directly impacted by Travaux’s development and property management. The Travaux Board’s report on any given item could be submitted to the HACM Board through meeting minutes, an executive summary, or a verbal update.
APPROVEDPass7:0 Action details Not available
T373 03.CommunicationReport from the President

Minutes note: Ken Barbeau, Travaux’s Acting President, summarized the Voucher Utilization Update included with the agenda. Directors discussed whether the current Section 8 Report was in the Travaux Board’s purview or should solely be presented to the HACM Board of Commissioners. Directors offered suggestions on what information they would like the Travaux Board to see in future reports and suggested the Project-Based Voucher numbers be presented per individual Limited Liability Corporation and a report of direct rent payments by the Rental Assistance Demonstration units be included. Dena Hunt, HACM’s Chief Operation Officer – Real Estate, provided an update on CVR Associates’ progress managing HACM’s Rent Assistance Program. She stated that the majority of the calls are now being answered live, whereas last month, calls were being logged and returned. Ms. Hunt informed the Board that CVR Associates has forty-one staff members at the Lisbon office, of which six are temporarily filled by CVR’s corporate resources and that CVR is currently recruiting for thirteen open positions. Ms. Hunt reported that the 100 percent file review is slightly behind due to the condition of the files. She stated that the late recertifications are projected to be complete in May. Directors indicated that they have an interest in knowing the total number of Project-Based Voucher and Rental Assistance Demonstration units that are on hold or that are not occupied. In time, the Directors would like to see separate financial, occupancy and capital replacement plan reports for each Limited Liability Corporation in HACM’s portfolio in which Travaux performs property management. Ms. Hunt presented an overview of the Summary of DNS Violations Status Report included with the agenda. She highlighted the changes to the report since the last meeting of the Board. Ms. Hunt stated that there is now a designated HACM staff member who is HACM’s liaison with the Department of Neighborhood Services (DNS), and receives all of HACM's DNS violations. A dedicated maintenance team has also been created to work on DNS violations. This new, centralized method of receiving the violations and dispatching work requests has resulted in the backlog of work seen on the previous month’s report being completed and HACM receiving fewer fines. The Board indicated they would like to see emergency work orders highlighted on the DNS Report. Directors asked questions about the extent of DNS’ authority, emergency work orders, and how residents can report maintenance issues. The Directors offered suggestions on building signage, resident contact sheets, magnets, and a work order computer station in resident common areas to report those issues. Ms. Hunt provided an update on the HACM Recovery Agreement / Sustainability Plan. She stated that at one of the weekly meetings with property management and maintenance, there was a great discussion regarding unit turn-around times. Going forward, HACM will be separately measuring the time from the vacancy until the unit is prepared for occupancy (“lease ready”) and then from lease ready to lease up. In time, this will clarify where improvements can be made to increase lease up. The Board expressed an interest in reviewing the updated Sustainability Plan with the portions of the plan that pertain to the Travaux Board highlighted for discussion. Ms. Hunt presented the Monthly Recovery Report included with the agenda which prompted a discussion about the property managers’ meeting that just occurred. The theme of the meeting was “The Call to Action.” It was an introduction to the new HACM standard going forward that centers on prioritizing customer service, communication and accountability.
    Action details Not available
     Adjournment

Minutes note: There being no further business, the acting President a motion to adjourn the meeting at 4:49 p.m. with the consent of the other Directors in attendance.
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     Upon reasonable notice, efforts will be made to accommodate the needs of persons with disabilities through sign language interpreters or auxiliary aids. For additional information or to request this service, contact the Housing Authority ADA Coordinator, Marquetta Treadway at 286-5100, (FAX) 286-3456, (TDD) 286-3504 or by writing to the Coordinator at 650 West Reservoir, Milwaukee, WI 53212.    Not available
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