| 7/7/2026 | 0 |
ZONING, NEIGHBORHOODS & DEVELOPMENT COMMITTEE
| HELD TO CALL OF THE CHAIR
Minutes note: Appearing:
Ald. Lamont Westmoreland, 5th Ald. Dist.
Jezamil Arroyo-Vega, DNS
Mike Mazmanian, DNS
Pres. Ald. Jose Perez, 12th Ald. Dist.
Ald. Mark Chambers, Jr., 2nd Ald. Dist.
A presentation was given on the Department of Neighborhood Services relating to mission, inspector staffing (code enforcement inspector profile, inspector staffing levles, promotions and transfers, inspector average years of service), complaint volume (annual complaint volume, complaints by aldermanic district, complaint volume increases 2025, complaints by type), complaint tracking and accountability (department response by aldermanic service requests, inspection metrics and key performance indicators, overdue orders), workload volume and service delivery, and moving forward - ongoing process improvements.
There was discussion on inspector staffing (special enforcement, residential, reorganization adjustment, staffing level and vacancies, multifamily inspection, certifications, training, external services, recruitment and challenges, exit interview findings, addressing safety (awareness, training, handling of incidents, counseling), leadership levels, complaints (process, inspector surveying, initiation), reinspections and penalties, chronic nuisance, animals and pets (limitations, safety precautions), targeted reinspection programs (pilot), preferred method of communication for elected officials (with DNS leadership), certificates of occupancy (noncompliance enforcement, accountability, response, and penalties), use of personal vehicles (mileage reimbursement), database systems (Accela, licensing, BOZA, coordination, improvements), condemnation and demolitions.
Ald. Coggs requested for a copy of correspondence sent to inspection staff regarding safety incidents and information on condemnation and demolition DNS oversight and status.
Ald. Spiker requested information on the number of cases going to Municipal Court. | Pass | 5:0 |
Action details
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Meeting details
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