Number
221215
Version
ORIGINAL
Reference
141313
Sponsor
ALD. COGGS
Title
Resolution directing the Department of City Development to conduct a satisfaction survey of small businesses regarding their experiences working with the Department and to report the results annually.
Analysis
This resolution directs the Department of City Development to conduct a satisfaction survey of small businesses regarding their experiences working with the Department and to report the results annually.
Body
Whereas, The 2023 Budget was adopted by Common Council File Number 220001 on November 22, 2022; and
Whereas, Amendment 8 to the 2023 Budget placed a footnote in the Budget stating, “This amendment will add a footnote to the Department of City Development to conduct a satisfaction survey of small businesses regarding their experiences working with the Department, and to report the results to the Common Council annually,” and
Whereas, According to the Proposed Plan and Budget Summary, one of the objectives of the Department of City Development (DCD) is to “increase commerce and neighborhood vitality in Milwaukee,” while one of the Department’s strategies is to “Support commercial revitalization efforts using grant and loan programs to catalyze small businesses and improve neighborhood commercial corridors”; and
Whereas, The quality of the experiences of small business owners with DCD staff in accessing these grant programs and other City assistance affects the willingness of these owners to continue to do business in Milwaukee; and
Whereas, A survey of small business owners regarding their experiences working with DCD staff would help inform the process of improving DCD services and programs; now, therefore, be it
Resolved by the Common Council of the City of Milwaukee, that the Department of City Development shall conduct a satisfaction survey of small businesses regarding their experiences working with the Department and to report the results annually.
Re...
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