City of Milwaukee - File #: 221235

• File #: 221235
• Version: 0
• Type: Resolution
• Status: Passed
• File created: 12/13/2022
• In control: COMMON COUNCIL
• Final action: 2/7/2023
• Title: Resolution directing the Department of Neighborhood Services, License Division, Health Department, and Department of Administration - Information Technology Management Division to collaborate on streamlining the permit and approval process.
• Sponsors: ALD. COGGS
• Indexes: PERMITS, PERMITS APPROVAL

Date	Ver.	Action By	Action	Result	Tally
2/15/2023	0	MAYOR	SIGNED
2/7/2023	0	COMMON COUNCIL	ADOPTED	Pass	12:0
1/24/2023	0	LICENSES COMMITTEE	RECOMMENDED FOR ADOPTION; Minutes note: Jeffrey Zagar (DNS), Carly Hagerty (HD), Jumaane Cheatham (DNS), John Enos (ITMD), Mary Wilkinson-Church (DNS) and Jennifer Williams (OCA) were present virtually. Mary Wilsinson-Church (DNS - Permit Desk) she said that they are trying to understand what the challenges might be. Ald. Perez asked the other departments how long it will take to be up and running and how long it will the gap to close up. Ms. Wilkinson said that they are hiring four new employees, that they will be trained and that they hope to catch up in the next months. Ms. Hagerty from the HD said that they are in the business a week or two after the operator reaches out to the department. She added that all holds are released within 1 day after the inspection is passed. She said that she feels very confident with the response they give to the applicants. Mr. Cooney said that on 2021 the License Division was backlogged 6-8 weeks but reopening the office got them caugh up and that they are no longer backlogged. He said that he anticipates completing the scripting and data conversion in Accela by Nov. 2023.	Pass	4:0
12/13/2022	0	COMMON COUNCIL	ASSIGNED TO

Number

221235

Version

ORIGINAL

Reference

Sponsor

ALD. COGGS

Title

Resolution directing the Department of Neighborhood Services, License Division, Health Department, and Department of Administration - Information Technology Management Division to collaborate on streamlining the permit and approval process.

Analysis

This resolution directs the Department of Neighborhood Services, License Division, Health Department, and the Department of Administration - Information Technology Management Division to collaborate to streamline the permit and approval process.

Body

Whereas, the 2023 Budget was adopted by Common Council File Number 220001 on November 22, 2022; and

Whereas, Amendment 3 placed a footnote in the Budget stating, “The Information and Technology Management Division shall collaborate with the License Division in the City Clerk, the Department of Neighborhood Services, and the Health Department on streamlining the process for permits and approvals.”; and

Whereas, A business, developer, or contractor seeking to open, construct, remodel or operate a business or building is typically required to obtain a number of permits, licenses from the City; and

Whereas, Most of these permits, licenses and approvals are issued by the Common Council-City Clerk’s Office (License Division), Health Department, or Department of

Neighborhood Services; and

Whereas, The processes for obtaining City permits, licenses and approvals are often complex, time-consuming and intimidating, particularly for small business owners; and

Whereas, By streamlining the processes for obtaining permits, licenses and approvals, the City can make Milwaukee a more attractive place to do business; now, therefore, be it

Resolved, By the Common Council of the City of Milwaukee, that the Department of Neighborhood Services, License Division, Health Department, and Department of Administration - Information Technology Management Division are directed to collaborate to streamline the permit approval process; and be it

Further Resolved, That the Department of Neighborhood Services, with the assistance of the Health Department, License Division, and Department of Administration - Information Technology Management Division, shall provide a report on the results of this collaborative effort, including a description of any planned or proposed process improvements, within 60 days of adoption of this resolution.

Requestor

Drafter

LRB177754-1

Gunnar Raasch

12/5/2022