City of Milwaukee - File #: R13803

• File #: R13803
• Version: 0
• Type: Housing Authority Resolution
• Status: In Commission
• File created: 9/10/2026
• In control: HOUSING AUTHORITY
• On agenda: 9/16/2026
• Title: Resolution approving the adoption of the Reasonable Accommodation Case System Policy & Procedural Manual
• Sponsors: THE CHAIR

Date	Ver.	Action By	Action	Result	Tally
9/16/2026	0	HOUSING AUTHORITY	Minutes note: HACM Secretary-Executive Director Harold S. Ince, Jr. explained that he will be revising the documents to reference only Public Housing, Affordable Housing, and Market Rate Housing. He noted that he recently learned CVR Associates, Inc. maintains its own Section 504 Program for program participants and requested that the item be held over until the next Board meeting. Commissioners expressed appreciation for the progress on the matter and requested that the Board receive a copy of CVR Associates’ Reasonable Accommodation Policy and Procedures.

Number
R13803

Version
Original

Reference

Sponsor
The Chair

Title
Resolution approving the adoption of the Reasonable Accommodation Case System Policy & Procedural Manual

Analysis

Body
WHEREAS, the Housing Authority of the City of Milwaukee (“HACM”) is committed to providing equal opportunity in all of its housing and assisted-housing programs in accordance with the Fair Housing Act, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, and other applicable Federal, State, and local requirements; and

WHEREAS, HACM recognizes its duty to maintain a clear, accessible, timely, and confidential process for receiving, evaluating, deciding, implementing, and monitoring reasonable accommodation requests from current residents and household members of HACM-owned and HACM-managed properties; and

WHEREAS, HACM has developed the Resident Reasonable Accommodation Case System - Policy & Procedures Manual (“RA Case System”), Version 1.0 - Adoption Draft, dated September 15, 2026, establishing centralized ownership, defined routing obligations, restricted-access records, service standards, roles, and implementation controls consistent with HUD guidance; and

WHEREAS, the RA Case System identifies separate and distinct accommodation lanes for applicants, employees’/job applicants, and members of the public, ensuring that Federal disability rights obligations are met across all HACM programs; and

WHEREAS, adoption of the RA Case System supports consistent decisions, documented implementation, nondiscrimination, privacy protection, and improved service to HACM residents and Project Based Voucher units; now, therefore, be it

RESOLVED: that the Board of Commissioners of the Housing Authority of the City of Milwaukee hereby adopts the Resident and Project Based Voucher Unit Reasonable Accommodation Case System - Policy & Procedures Manual, Version 1.0, effective January 2, 2027, as the governing operating framework for reasonable accommodati...